A family from Windhoek's Hakahana Residential Area, who lost their national documents in a shack fire this month, were issued with new national documents at no cost by the Ministry of Home Affairs, Immigration, Safety and Security in Windhoek.

Recalling the ordeal which happened on Independence Day, 33-year-old Fransina Hamunyela says no one was at home at the time of the fire.

They lost most of their belongings and documents in the blaze.