Prime Minister Elijah Ngurare is calling for a renewed spirit of humanity, equality, and mutual respect within the public service.
Speaking candidly at a staff meeting of the Office of the Prime Minister, Dr. Ngurare emphasized that no one department within the office is more important than another, and no individual is superior to their colleagues, regardless of rank or title.
Elijah Ngurare illustrated his philosophy of leadership—declaring that it should not be surprising to see him have lunch with a cleaner.
He urged staff to emulate this approach, particularly in their treatment of those often considered underprivileged or overlooked.
The premier said staff should put human consideration above the technical.
"So, greet each other when you see each other. You don't have to be friends, but we need to work together. So, Supervisor, make sure when you come to your area, you see the faces of your employees, what you call staff members. If they are not smiling, something is wrong. Find out what is wrong with them, but in a polite way."
As part of his broader leadership approach, the Prime Minister announced a change in how he will be engaging with government ministries.
He said rather than call ministers to his office, he will be visiting them in their own work environments.
"It may be because I am young. It may be because I am inexperienced. But I want to start from a baseline of humanity. I want to understand the environments in which our colleagues operate so that tomorrow, when we call them to our office, we understand the realities they face today."
These consultations, he noted, are held in confidence and away from the camera—to allow for more honest and sincere discussion.
The first of these has already taken place at the Ministry of Defence.
Dr. Ngurare wants internal cohesion, warning that a lack of a sound relationship between directorates and among individual staff members results in delayed progress and hinders the government's ability to deliver essential services.