Some residents of Freedom Land in Windhoek have once again raised their complaints about a lack of national identity documents, which they say prevents them from accessing government social grants.

They also want to be given ample time to settle their water bills instead of being cut off.

This came to light at the City of Windhoek's community meeting, which was also attended by officials from the Ministry of Gender Equality, Poverty Eradication, and Social Welfare and the City Police to address the plight of the residents.

Residents were educated on how to deal with and settle their utility accounts, the processes one needs to engage in to access social grants, and the inquiring of national identity documents.

The City of Windhoek's Assistant Accountant at the Debt Management Division, Elsabe Bock, urged residents with outstanding balances to settle their accounts.

Bock also warned them against illegal connections to water and electricity.

The Ministry of Gender Equality, Poverty Eradication, and Social Welfare updated the residents on the increment of social and disability grants for adults from N$1,300 to N$1,400; the disability grant for children under the age of 16 has increased from N$250 to N$1,400; and orphans and vulnerable children will now get a monthly grant of N$350.

On safety matters, the City Police urge the public to report domestic violence and other criminal acts.