The Ministries of Environment, Forestry and Tourism; Home Affairs, Immigration, Safety and Security; and the Namibia Tourism Board launched the National Customer Service Excellence Initiative in Windhoek to enhance service delivery at points of entry.

The Erongo Regional Electricity Distributor, Erongo RED, has launched a mobile application that allows customers to buy electricity, pay their accounts, report faults, and access key services anytime.

A Namibian software designer developed the mobile application under an agreement with the MTC.

Residents of Rundu have rejected NORED's tariff increase proposal of 3% for the 2025/2026 financial year.

The residents say the proposed percentages are high considering the challenges of unemployment.