MTC and Otjiwarongo Municipality will collaborate on enhancing public service delivery through innovative digital solutions.

The two entities signed an agreement to effect the strategic cooperation. The agreement includes supporting smart metering, improving efficiency and transparency of service delivery, and improving and aligning processes and systems. 

It also includes transforming local government transaction services and enhancing data-driven business processes.

State institutions nationwide are urged to enhance efficient service delivery to the people by setting deadlines on planned strategies and delivering on time.

Prime Minister Saara Kuugongelwa-Amadhila made this call during her address at the State Party Assessment Tool Pilot Program Workshop.

Kuugongelwa-Amadhila says that the public service is a state institution whose main objective is to plan, organise, and ensure control of the resources needed for effective public service delivery to the citizens.

Poor service delivery and a lack of schools for children with disabilities top the list of concerns raised at a recent engagement ||Kharas Governor Aletha Frederick's held with communities of all seven constituencies in the region.

Governor Frederick, during community engagements, assessed challenges as regards service delivery and gauged the communities' aspirations for socio-economic development.

The governor was accompanied by regional heads of government ministries and agencies.