The Ohangwena Regional Council launched its Customer Service Charter.

With the charter, the regional council says it recognises the importance of fostering community engagement and participatory governance and plans in collaboration with its stakeholders.

The Ministry of Mines and Energy has pledged to answer all phone calls promptly within three rings. 

This was the commitment made during the launch of its customer service charter. 

The Minister of Industrialization and Trade, Lucia Ipumbu, has unveiled the ministry's Customer Service Charter.

Ipumbu says the initiative demonstrates the Ministry's commitment to excellence, transparency, and accountability.

The Office of the Prime Minister (OPM) has revised the Customer Service Charter to further cement its commitment to the advancement of public service delivery.

The Zambezi Education Directorate hopes to improve access to services through its just-launched customer service charter.

The charters follow a directive by the Office of the Prime Minister last year for all ministries to establish functional customer charters.

The Kavango East Education Directorate has launched its Customer Service Charter.

Its director, Fanuel Kapapero, is hopeful that the charter will improve customer and education satisfaction in the region.