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The Ministry of Industrialisation and Trade held a consultation on Consumer Protection and Consumer Education to promote and create awareness about consumers' rights and high-quality services.

The Deputy Director of the Consumer Protection and Internal Marketing Regulations in the Ministry, Salom Haidula, highlighted that, with the support of the European Union, it is working towards the development of consumer protection legislation, exemplified by the drafting of the Consumers Bill, which aims to safeguard and improve service delivery to consumers.
Haidula further emphasised that the Ministry has successfully engaged all 14 regions in educating them about their rights, the existence of the policy, and the Consumer Protection Law.

He underscored that the drafting of the Act has been long overdue, highlighting that the consultation workshop served as a crucial catalyst to expedite and improve the implementation process of the Consumer Protection Law.

 

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NBC Digital News

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Joleni Shihapela