Zambezi Education Directorate launches customer service charter
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The Zambezi Education Directorate hopes to improve access to services through its just-launched customer service charter.
The charters follow a directive by the Office of the Prime Minister last year for all ministries to establish functional customer charters.
Launching the concession on behalf of the Zambezi Governor Alfuea Sampofu, Katima Mulilo Urban Councillor, Kennedy Simasiku said he hoped it would serve towards improved service delivery in the region.