The Public Service Commission is perceived by some as a body reluctant to solve cases tasked to it.

Addressing staff, the Chairperson of the Public Service Commission Salmaan Jacobs, urged them to perform their duties with a sense of accountability, transparency and freedom from corruption to change the negative perception.

Jacobs says that, as a regulatory body, the Commission should be a beacon of integrity and equity in facilitating the process of recruitment in public service. 

The last two years, he says, have proven challenging, given the global economic downturn, drought, and COVID-19. 

The public service commission, he adds, seeks to maintain and improve quality in terms of human resources management. 

Challenges experienced by the institution he says include understaffing, inadequate office equipment and IT facilities, and a lack of general office space. 

He further urged all offices dealing with human resources to modernize and adjust their structure to respond to the growing public service demand.
 
There is a need he says to review the proposed public service commission structure, its budget provision, and capacity for human resource management.

The Executive Director in the Office of the Prime Minister I-Ben Nashandi urged employees to gather renewed strength to serve citizens.