Social grant beneficiaries at Tsumkwe and surrounding villages have expressed dissatisfaction about the slow process of Nampost payments.

Nampost took over from Epupa Investment in October last year, and beneficiaries want that company to do their pay-outs. 

Tsumkwe Constituency is vast, and for some, getting their social grant requires travelling.

 It can take up to two days to reach pay points, an exercise many say is too costly.

"As I can see, I will not get paid today since the queue is too long. I don't have a place to sleep since I don't have a house in Tsumkwe, and I will be sleeping under a tree tonight. I'm not happy with Nampost, and I want the return of the Epupa investment," Komtsa Ncaici noted.

"I came here around 09H00, and it's now around 16H00, and I still have not got help. I'm disappointed by NamPost's slow process. As you can see, there are also no special queues for people with disabilities and pensioners," Nangombe Nangombe stressed. 

 "I came here yesterday, and it seems that I will still be overnight here, and I'm not happy with the slow Nampost payment. I want the return of the Epupa investment," Gxao Ciqae added.

 For some of them, the grant is their only survival.

Nampost announced on its social media platforms on Monday that with the Finance Ministry, they discussed operational matters and collaborative solutions.

 Nampost also advised beneficiaries to adhere to the payment programme schedule.

 It cautioned beneficiaries not to arrive on dates not allocated to them, saying those who do so will not be assisted.

 Furthermore, Nampost urged beneficiaries not to travel long distances to collect their grants at the post offices, as mobile teams are operational and conducting payments at various pay points in the regions.