Telecom to address customers' frustrations

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Telecom Namibia has launched a five-year strategic plan to address customers' frustrations with failing internet connectivity.

The business plan will also enable every Namibian to access reliable, speedy, and affordable internet connectivity.

The digital transformation with modern billing and customer relationship management systems will enable Telecom Namibia to improve service delivery, increase its market share, and establish data analytical capability.

Amaupa, Oikokola village residents fume over network coverage

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Residents of Omusati's Amaupa and Oikokola villages are fuming over the lack of cellphone network coverage, resulting in them resorting to climbing trees in search of a network.

The fed-up villagers handed over a petition to the Tsandi Councillor and the Governor of the Omusati Region.

The villagers say the non-availability of network coverage has made it difficult for them to report incidents of crime and emergencies.

They are calling on MTC, or Telecom, to erect a network tower in their villages.