The Deputy Mayor of the City of Windhoek, Joseph Uapingene, has labelled the Katutura Residents Committee (KRC) as "ungrateful" and their demands as "inhumane."

Since mid-2023, the group KRC has been at loggerheads with the Windhoek City Council and its administrators over the appointment of a debt collector. 

The group has been demanding that the city terminate its contract with Red Force, the city's debt collection agency.

The city has maintained that using the services of Red Force is effective and financially viable.

The residents of Katutura in Windhoek are protesting against the appointment of a debt collector, Red Force, fearing that their services will be terminated for non-payment.

They have also appealed to the City of Windhoek to write off their debts.

The Chairperson of the Katutura Residents Committee, Benestus Kandundu, alleged that the municipality is using an estimation billing system, which they say is unfair.

Kandundu further urged the City of Windhoek to speed up the process of installing prepaid water and electricity metre systems in all households.