Quality customer care is vital for the survival of any tourism business.
It's against this background that the Namibia Wildlife Resort and the Namibia University of Science and Technology (NUST) signed a cooperation agreement to improve the quality of service delivery and customer care services.
Elected political leaders are urged to ensure that services are delivered successfully and competently.
The Deputy Minister of Urban and Rural Development Natalia |Goagoses made the call at the opening of the annual Hardap and ||Kharas Regional Mayors and Chairpersons Forum at Keetmanshoop.
The Engela Hospital has received 14 medical doctors to address the backlog in service delivery.
This development is hoped to shorten, if not alleviate, the patient's waiting period.
The Engela Hospital is the largest in the Ohangwena Region, serving a large catchment population of 180,000 people.
Erongo Regional Council has reiterated its commitment to service delivery.
Its Chairperson Benitha Imbamba said they have rated the best regional council in terms of customer service charter development and implementation by the office of the Prime Minister.
MTC and Otjiwarongo Municipality will collaborate on enhancing public service delivery through innovative digital solutions.
State institutions nationwide are urged to enhance efficient service delivery to the people by setting deadlines on planned strategies and delivering on time.
Prime Minister Saara Kuugongelwa-Amadhila made this call during her address at the State Party Assessment Tool Pilot Program Workshop.
Poor service delivery and a lack of schools for children with disabilities top the list of concerns raised at a recent engagement ||Kharas Governor Aletha Frederick's held with communities of all seven constituencies in the region.
