The Minister of Information and Communication Technology, Emma Theofelus, is asking for social grant beneficiaries to remain patient while NamPost is processing their payments. 

The minister visited the Nampost branch at Divundu, Kavango East. 

Long queues are still the order of the day at the NamPost branch in Rundu; on the other hand, Divundu seems to be less crowded. 

"So far, here in Divundu, I observed a very orderly and very quick process. The NamPost agents indicated that they actually process one client per minute, which, in my opinion, is very, very fast. They have only been here for two hours, and they have so far processed over 150 people, so I am very happy with the service here so far."

The minister talks about what it would mean for Nampost to be incorporated within MICT. 

"There was a transition in government during which all public enterprises that previously fell under the Ministry of Finance and Public Enterprises were transferred to their respective line ministries. NamPost is one of those entities that now reports under the Ministry of ICT, and as we await the Public Enterprises Governance Amendment Bill to be passed in parliament, we will then have NamPost fully functional under the Ministry of ICT. Until then, the Ministry of ICT, which I head as minister, will continuously monitor the work of those public enterprises."

For now, Theofelus is asking social grant beneficiaries to bear with NamPost during this time. 

"We ask the nation to kindly be patient with NamPost and the government as a whole as we disperse the services… to them, this is the government's commitment. Administratively, we are still organising the transition from the previous contractor to the new one, and we kindly request the nation's patience as NamPost strives to streamline, simplify, and improve the process."