The Ministries of Environment, Forestry and Tourism; Home Affairs, Immigration, Safety and Security; and the Namibia Tourism Board launched the National Customer Service Excellence Initiative in Windhoek to enhance service delivery at points of entry.
The National Council's Standing Committee on Home Affairs, Security and Constitutional Affairs is disappointed by the slow implementation of Namibia's National Action Plan for Border Post Reform.
The Ministry of Home Affairs, Immigration, Safety, and Security has launched visa on arrival services at an additional four entry points, bringing the total number of entry points in Namibia with visa on arrival to 11.
