The Katima Mulilo Border Post between Namibia and Zambia will start operating 24 hours a day by the end of next month.
The Minister of Home Affairs, Immigration, Safety, and Security, Dr. Albert Kawana, says this is one of the steps the government is taking to ensure smooth trade and services with its neighbouring countries.
Dr. Kawana was addressing a two-week training workshop for the security sector and other agencies operating at the border.
He reminded the participants that they are the face of the country at the borders, and decisions for travellers to come back into the country will be determined by their experience at the port of entry.
Dr. Kawana would like to see an increase in trade volumes between Namibia, Zambia, and the DRC, stating that the port of Walvis Bay has that potential.
The Walvis Bay-Lumbashi economic corridor is currently the fastest-growing economic corridor in the country.
Dr. Kawana reminded the 146 participants at the borders and checkpoints to treat visitors with respect.
The weeklong customer care training focuses on ethical conduct, handling conflict, handling customer complaints, managing stress, and dealing with difficult or angry customers.
The implementation of the 24-hour operation of the Katima Mulilo border Post stemmed from the Zambia-Namibia Joint Commission on Defence and Security in Livingstone, Zambia.